| India | : | +91 124 4387150 | |
| US & Canada Toll Free No. | : | +1 800 670 0329 | |
| Canada | : | +1 416 915 4246 | |
| UK | : | +44 208 588 0694 |
Technical Support
Client Testimonials
"I have been speaking to Giorgia and the feedback coming from our quality team is that you are now doing an excellent job. I am very pleased to see that the standards are now so high. I am confident that we will be able to start working on a wider range of projects together now in the future."
Matthew Brown
| Contact | : | info@navigant.in |
| India | : | +91 124 4387150 |
| US & Canada Toll Free No. | : | +1 800 670 0329 |
| Canada | : | +1 416 477 2173 |
| UK | : | +44 208 588 0694 |
Level 1 & Level 2 Hardware Support
We provide very high quality support for ISPs, technology companies and hardware component manufacturers such as computer manufacturers, etc, serving consumer and SOHO market. The technical support agents providing support in this market space are not only trained on diagnostic and problem solving skills but also rigorously trained on customer interaction skills to understand customer problems, often described in a non-technical way.
The agents providing support to this market are typically engineering graduates with deep technical expertise and prior IT helpdesk experience. This helps in significantly increasing the probability of first contact resolution as well as finding right solutions for the customers.