Client Testimonials

Navigant Technologies Private Limited is an ISO 9001-2008 certified international call center founded in Feb 14th 2003 with the single mission of delivering a high quality offshore alternative to worldwide businesses looking to outsource.
Our centers in India, Canada and Singapore are well equipped with the latest computing, communications and data security solutions to be able to provide world class BPO and KPO outsourcing services.

Navigant brings together the best in people, process and technology to ensure delivery of the highest quality solutions. We handle Inbound and Outbound voice and web based services for our customers across US, Canada, UK & Europe and the Asia PAC region in almost all European and South East Asian languages.

Navigant exists to help you better understand and connect with your customers. We see ourselves as a strategic partner rather than a vendor. We engage with select clients for whom we are confident of adding value.

Navigant believes in establishing and maintaining long-term and high touch relationships. Well before a program is ever launched, we seek to understand your priorities as well as your relationships with your customers. We ask first - what do you want to accomplish? We will understand the drivers of your business and ROI requirements. These priorities will remain balanced with the program objectives throughout our engagement.

We customize our business to fit yours. We are flexible, responsive and easy to do business with. As a partner, Navigant is essentially an extension of your organization.

We understand the intricacies of managing a growing business and take on new accounts in manageable stages that we know can be successful.

Our client's business is the driving force behind our services. We go to great lengths to understand their business and their culture, to become a seamless extension of their organization.

Navigant Technologies offer you to :

• Increased market share
• Increased customer base
• Increased revenue and profits
• Increase customer satisfaction
• Multiple mediums of customer interaction under a single roof including voice, email response and real-time chat
• Support your customers in almost all European and South East Asian languages from under one single roof
• Maximum phone productivity
• Better customer retention
• Reduced costs per sale
• Increased number of appointments
• Higher number of qualified leads
• Higher number of closed sales
• More immediate feedback
• Better results through test marketing

Our philosophy involves working in close association with clients by understanding their specific needs and providing that enable them to cope with the present day's competitive and volatile business environment. 

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