Client Testimonials

24th December 2009
Ankur Bhatia, Founder & CEO of Navigant, wishes the Navigant family and all customers a Happy Christmas and a successful New Year

- Ankur Bhatia, Founder and CEO of Navigant, conveyed his best wishes to the Navigant family including all customers on the occasion of Christmas and the New Year.

- Ankur is looking forward to an aggressive start in 2010 as there have been some exciting new deals signed during the past few weeks and some more pending to pen the dotted line early in the new year.

23rd December 2009
Navigant is contracted by a leading home insulation service provider in Australia for lead generation

- Navigant has been contracted to generate home insulation leads by one of Australia’s leading free home insulation service providers.

- With Navigant’s prior expertise in generating similar leads in the UK market, both companies are convinced of the success of the campaign and are in the process of planning the execution by targeting particular geographies.

- Navigant will be responsible to organize the calling leads, conduct DNC checks on the lists, execute cold calling and organize confirmed appointments for the Client to execute the insulation service.

2nd December 2009
Navigant's cost advantage and call center service delivery expertise is the right combination for one of Australia's leading recruitment agency

- Navigant signs up with one of Australia's well established and leading recruitment agency to provide outbound telecalling and back-office operations support.

- Navigant will customize an Australian Toll Free number for the Client and configure the required IVR and PBX functionalities to reflect the global operations.

- The pilot phase will include Navigant’s telecallers accessing a custom-made software to call short-listed candidates and also manage the email helpdesk.

5th November 2009
Australia's leading wholesaler signs up with Navigant for lead generation services

- Navigant has been contracted for lead generation services by an Australia based wholesaler and distributor of gift articles, home ware and general merchandise to a wide spectrum of the wholesale and retail sector throughout Australia and the Asia Pacific region.

- Navigant will staff dedicated outbound calling agents to speak with small and medium size business owners, shops and other retail outlets in Australia and set up meetings with the sales teams to close sales.

- The Client has set up a specialized online application for access to targeted calling lists on which Navigant’s outbound callers will use.

- Both the Client and Navigant have started this as a pilot project and are confident to considerably grow the team very soon and also add more areas of responsibilities to Navigant such as email helpdesk services, inbound customer service, etc, to support the Client’s e-Commerce websites.

19th October 2009
Continuous growth leads to recruitment of call center staff for inbound and outbound campaigns

- Navigant has stepped up it’s hiring process for recent new Client acquisitions for providing inbound customer service, hardware and software technical support, lead generation, data collection and telemarketing services.

- Navigant is now hiring at least 100 more staff for various positions for inbound and outbound campaigns.

15th October 2009
Navigant signs up with the world leader for providing lead generation services in India for product life cycle management software

- Navigant Technologies signed an Agreement with one of the world’s leading PLM company to provide lead generation services in the domestic Indian market. Ankur Bhatia, Founder & CEO of Navigant Technologies, confirmed the news before the Diwali weekend.

- Navigant’s prior experience with similar such campaigns in the international market will help Navigant strategize a well planned execution and overall success of the campaign.

- The campaign is intended to start with a small team but opens the doors for several opportunities including telemarketing, data collection, inbound customer service, etc, in the domestic and international market with the Client for Navigant.

7th October ’09
Navigant further strengthening expertise in lead generation for high-end IT related services

- Navigant Technologies has been one of the few call centres in India with the expertise to provide lead generation services for high-end IT related services such as IP Infrastructure, Wireless LAN, Virtualization and Storage.

- A leading UK based IT service provider contracted Navigant for providing lead generation services in the UK market where the economy is gradually stabilizing and companies looking to realign their IT infrastructure.

17th September 2009
Navigant signs up more new customers in September for inbound and outbound call center services

- Ever since recession hit the US economy, there has been much worry abut the call centre industry in India losing ground. Most Indian call centres providing inbound customer support have had to reduce their work force considerably or even close doors. However, Navigant’s smart decision in the past to have a blend of inbound and outbound campaigns has helped it to be stable in such an unpredictable business environment.

- Leveraging it’s expertise of multiple BPO services, Navigant has been able to continue signing more clients as customers from the UK and North America region who are looking to outsource their data collection, telemarketing, lead generation and other activities to reduce operational costs

20th July 2009
Navigant now able to provide multi-lingual call center services from it’s centers in India, Canada and Singapore

- With the establishment of Navigant Technologies Inc., Navigant’s Canadian arm for call centre services, the company is now well equipped to provide support in almost all European languages including German, French, Spanish, Dutch, Polish, Greek, Italian, etc, with native speakers.

- Navigant has set up strategic alliances with leading call centres in Singapore to ensure call centre service delivery to it’s Clients in languages such as Mandarin, Japanese, Korean and other South East Asian languages with native and non-native speakers.

- Navigant will continue to provide support in native Indian languages from it’s centre in India for domestic inbound and outbound services and pre and post sales customer support to native Indians in the international market.